Shipping policy

We offer FREE Shipping all over the United States on orders above $40. A flat shipping rate of $2.95 will be charged otherwise!

We aim to offer you the best shipping options, wherever you live in the United States. Every day, we deliver to hundreds of customers across the United States, ensuring that we always provide the highest responsiveness levels to you.

The time frame for order delivery is divided into two parts: 

Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent out within 24 hours after the order is placed.

Shipping time refers to the time it takes for items to be shipped from our warehouse to the destination. All orders are shipping via USPS ground. Delivery after processing and leaving the warehouse usually takes about 3 to 5 business days to arrive at their destination but can take longer or reach earlier from time to time.

If you have any additional questions, we will be more than happy to assist you through our support system, to contact us please click the contact button on the store or reach out directly at info@zencitycoffee.com. We will answer within 24 hours.